FAQs

What are your opening hours?

Our opening hours can be found on the website here - Opening Times

How do I buy a ticket?

You can book here on our website at any time, for more information about tickets please visit our Tickets and Concessions page.

Is there a cloakroom?

We do not have a cloakroom or storage facility at Woolwich Works, so please don’t bring any large bags, backpacks or luggage with you as they won’t be allowed into our performance spaces. You will need to keep hold of your items during events, so please bear this in mind especially for standing events.

How can I be involved?

We will be looking to recruit a team of volunteers, this recruitment will take place over the winter. Keep checking our social channels and website for more information.

Can I bring my dog?

You're more than welcome to bring your four legged friend to our public spaces. Guide and assistance dogs are welcome, more information can be found under Access and facilities.

How can I perform at Woolwich Works or put on a show?

Inclusion in our own events programme is mostly by invitation only, but if you have an idea you want to discuss please email hello@woolwich.works and we'll come back to you.

How accessible is the venue?

Our heritage buildings have been fully refurbished to be as physically accessible as possible, and all our visitor services staff will be trained to support people with access needs. We have put together a page of information that brings all of this information together. You can find it here.

Are there age limits for events?

Yes, and these can differ between events. Check the page for the event you’re attending for details.

All children over the age of 18 months must have a ticket. Under 15s must be accompanied by a full paying adult in attendance who must remain within the venue throughout.

Do you have assisted performances such as Open Captioned, Audio Described, Signed, Relaxed performances?

Yes, some of our performances are. Please check the page for the event you’re attending for details. Or if you have further questions, please contact a member of the team via email hello@woolwich.works

What are Relaxed performances?

Relaxed performances for visitors who may require a more relaxed experience and environment, with free movement in and out of the theatre, lighting and other effects considerably reduced. Aimed at anyone with an autistic spectrum condition, sensory or communication disorders and learning disabilities. For further information on our assisted performances please see our access and facilities pages and join our mailing list.