Essential safety information

We’re doing all we can to make sure you, your family and friends, our fantastic team and visiting artists will be as safe as possible at Woolwich Works.

When you visit, we won't need you to prove you've taken a negative Covid test result, but we strongly encourage you (and our staff) to take a lateral flow test before attending any of our events.

Do not visit Woolwich Works or attend any of our events if you have recently felt any COVID-19 symptoms or tested positive for COVID-19.

We’re following Government guidance to make sure the whole building is Covid secure. Measures include:

  • Hand sanitising stations located at various locations around the building
  • Increased cleaning of the entire venue between events
  • Card payments only.

We’ll continue to review and manage any risks and respond to any changes in Government guidance, keeping our staff trained and up-to-date as we go.

Social distancing

Following the recent lifting of Government restrictions, tickets will no longer be socially-distanced whether they're for a seated position or standing.

You will not be required to wear a face covering in the foyers and other public spaces spaces or while watching performances but of course you still can if you'd feel more comfortable.

Online bookings

Booking online is encouraged, making your visit as contactless as possible. We strongly advise you to book in advance.

Tickets can be accessed from your email account: your booking confirmation email contains the PDF of your tickets. You can show the PDF on your smartphone or print your ticket at home. The barcode on your ticket will be scanned before you go into the venue.

Seating plans

Seating is no longer socially-distanced in any of our event spaces.

We encourage all customers to book in advance to avoid disappointment and to help us manage your visit as safely as possible.

Ventilation and air handling

Our main space, The Fireworks Factory, has a wonderful high ceiling and a brand-new air-handling system to ensure the air in the space stays fresh.

Contactless payments

Most of our bars only accept payment by credit or debit card, and we encourage customers to use contactless wherever possible – it’s the safest way to pay. Customers who need to pay with cash can do so in the Visitors Book Café.