Job Description

About this job

As a member of our Visitor Services team, you’ll be the welcoming face of Woolwich Works. You’ll be one of the first people that our visitors see when they step into our venue, and you’ll help our visitors and audiences by giving information and directions, selling tickets and merchandise, looking after cloakroom services and helping to make sure the building is well-presented. You’ll also answer phone calls and respond to emails, helping to deal with enquiries and assist with room bookings, and provide general admin support to the rest of our team.

We’re looking for someone who loves helping and working with people. You’ll be energetic with a great positive attitude towards problem solving. You’ll have basic computer skills, and be comfortable with using Microsoft Outlook and Word. We’ll also need to train you to use some of our specialist computer systems so as you can help with room bookings and tickets and while we don’t expect you to have any previous experience of those you’ll need a reasonable level of computer confidence.

How to apply

This position will be recruited through Greenwich Local Labour and Business (GLLaB). To request an application form, please send your full name, address, email address and contact number to gllab-jobs@royalgreenwich.gov.uk stating ‘Visitor Services Assistant’ in the email subject box.