Job Description

About this job

The Sales & Bookings Administrator is an office-based role, providing administrative support to the Events and Programming teams, and acting as the first point of contact for incoming office enquiries on both email and phone. They will be the front facing contact between Woolwich Works and our commercial hires partners, Resident Artistic Companies, communities, and other potential bookers. They will manage the spaces in our bookings calendar (Artifax Event), and ensure effective delivery of event paperwork, sending out contracts (via Docusign), and disseminating event information to other teams, to support our venue sales and capacity targets.

Reporting to the Event Sales Manager, the Sales & Bookings Administrator will assist in the administration of a range of events including but not limited to conferences, exhibitions, weddings, resident artist meetings, rehearsals, community hires, and film and TV production.

As this is a maternity cover position, we would seek to have the successful candidate take up position during November 2024.

Sales and Bookings Administrator Job Description

Is this job for you?

We’re looking for somebody with demonstrable skills in office administration, who is highly organised, with good attention to detail. This role would suit someone looking to build their knowledge in all aspects of event administration and delivery, with a passion for sales in an arts environment and contributing to the Trust’s charitable objectives. The successful candidate will have the confidence and ability to liaise with a range of clients and have excellent written and verbal communication skills.

Working in a busy events department within a multi-purpose arts venue, the Sales & Bookings Administrator role is predominantly office-based. It will also include the occasional requirement to be onsite to deliver client venue show arounds, or support the wider team on larger events that may be out of usual office hours, and at weekends.

How to apply

Please log into our portal to complete the online application form no later than 12:00 on Monday 7th October, 2024 (the ‘closing date’).

If you’re unable to complete a written application for any reason please either email us or call (020) 8035 8835 so that we can discuss alternative arrangements for assessing your suitability for the job. However, you must do so at least one week before the closing date above.

We aim to give feedback to anybody who requests it but due to the high number of applications we receive it may take us some time to do so. We will always let you know if you have been unsuccessful and we aim to stick to the time frame outlined in the job advert.

We’re proud of the diversity of our community and aim to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically-diverse backgrounds, and those identifying as D/deaf or disabled.